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Our Values

LeLaw. We are imbued by a deep sense of values.
Values provide the compass and underpinning for all that we do: they exemplify our responsibility to our clients, our profession and community, and to ourselves. Our values are: "Clients First", Empathy, Contribution, Integrity, Excellence and Stewardship.
  • "Clients First": Without clients, we would not be in business. We therefore pay premium attention to our clients as a cherished part of our ecosystem. As a firm, we compete on the basis of quality and responsiveness of our services to clients; we will therefore go to any length (within legal bounds) to meet, nay exceed, our clients’ expectations. As part of our commitment, we leverage our structured and informal client feedback programmes to ensure we remain at the cutting edge of rendering positive client experience.
  • Empathy: We "walk in the shoes" of our clients. In receiving instructions, we connect with the "soul" of the issues to gain an insightful understanding critical to crafting customized, client-centric solutions. We never proffer advise without considering the ramifications of its implementation on our clients’ businesses and their long term strategic plans. We constantly ask ourselves: "what if we are the client?".
  • Contribution: We are impelled by our desire to contribute, always adding value through our interventions to clients and counterparties. We creatively apply our expertise to the client’s situation. We push ourselves to identify, create or enhance value propositions for our clients. Our value add to clients must always significantly exceed our fees, otherwise we do not undertake such engagements.
  • Integrity: We work ethically and only with reputable clients and counterparties. Our zero tolerance for unethical conduct in our dealings helps to safeguard and indeed consolidate our and our clients' reputations. We keep our word at all costs and believe that long term success can only be achieved through consistently doing the right things. We exercise daily character disciplines of focus, resilience, dedication and continuous learning. We endeavour to model the change we like to see happen in our society.
  • Excellence: We embrace excellence as a way of life; we pay attention to details. Our culture is of a learning organisation that will do whatever it takes for better delivery. We are willing to make sacrifices in the pursuit of excellence - to make what is regarded as best, to be better. We are thorough in our analysis and rigorous in execution – conscious that there is no alternative to living by a higher standard. We consider being called upon to provide answers to novel, complex or intellectually challenging questions a humbling experience in our journey of excellence.
  • Stewardship: This is the sum total of our responsibility to the firm and ourselves in nurturing, institutionalizing and growing the firm; passing its baton to the next generation of leaders/personnel in a stronger state than when we founded or joined, the firm. This value exemplifies our confidence that our people, working together for and with valued clients, can bequeath a forward looking, living institution of increasing relevance to future generations.
In summary, we live, work and are ruled by our values.

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